Privacy Policy

TP Enterprise ("we," "our," or "us") collects information to provide and improve our services across our three business divisions: TP Events, TP Shortlets, and TP Homes. We collect the following types of information:

Personal Information You Provide

• Contact Information: Name, email address, phone number, and postal address when you make enquiries, book services, or create an account.
• Identity Verification: Government-issued identification documents when required for property rentals or real estate transactions.
• Payment Information: Bank account details, card information, and billing address for processing transactions.
• Event Details: Information about your event preferences, guest lists, and special requirements when booking TP Events services.
• Property Preferences: Your accommodation or property requirements, budget, and location preferences.

Information Collected Automatically

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, time spent on our website, links clicked, and browsing patterns.
• Location Data: General location based on IP address or, with your consent, precise location from your device.

We use the information we collect for the following purposes, in accordance with the Nigeria Data Protection Regulation (NDPR) 2019:

Service Delivery

• Processing and managing your event bookings and enquiries
• Facilitating short-term accommodation reservations and check-ins
• Supporting real estate transactions, viewings, and property management
• Communicating with you about your bookings and services
• Processing payments and providing receipts

Business Operations

• Improving our services and developing new offerings
• Analysing usage patterns to enhance user experience
• Conducting market research and customer satisfaction surveys
• Maintaining the security and integrity of our systems

Legal and Compliance

• Complying with Nigerian laws, regulations, and legal processes
• Enforcing our terms and conditions
• Protecting our rights, property, and the safety of our users
• Detecting and preventing fraud and other illegal activities

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our business, including:

• Payment processors for secure transaction handling
• Cloud hosting and data storage providers
• Marketing and analytics platforms
• Customer support tools
• Event vendors and partners (with your consent)

Property Partners

For TP Shortlets and TP Homes services, we may share relevant information with property owners, landlords, or real estate agents to facilitate your booking or transaction.

Legal Requirements

We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption: We use industry-standard SSL/TLS encryption to protect data transmitted between your device and our servers.
• Access Controls: We restrict access to personal information to employees, contractors, and agents who need it to perform their duties.
• Secure Storage: Personal data is stored on secure servers with appropriate physical and electronic safeguards.
• Regular Audits: We conduct periodic security assessments and audits to identify and address vulnerabilities.
• Incident Response: We have procedures in place to respond to data breaches and will notify affected individuals and authorities as required by the NDPR.

While we take reasonable precautions to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Under the Nigeria Data Protection Regulation (NDPR) 2019 and other applicable laws, you have the following rights regarding your personal information:

• Right of Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete information.
• Right to Erasure: You can request that we delete your personal information, subject to certain legal exceptions.
• Right to Restrict Processing: You can request that we limit how we use your information in certain circumstances.
• Right to Data Portability: You can request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Object: You can object to the processing of your personal information for direct marketing purposes.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within 30 days, as required by the NDPR.

You also have the right to lodge a complaint with the National Information Technology Development Agency (NITDA) if you believe your rights have been violated.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services based on usage patterns
• Provide personalised content and recommendations
• Measure the effectiveness of our marketing campaigns

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website so we can improve it.
• Functional Cookies: Remember your preferences and choices to provide a more personalised experience.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block cookies from specific websites
• Block all cookies
• Delete all cookies when you close your browser

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection Officer:

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last updated" date at the top of this policy
• Notify you via email or prominent notice on our website
• Obtain your consent where required by law

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Governing Law

This Privacy Policy is governed by the laws of the Federal Republic of Nigeria, including the Nigeria Data Protection Regulation (NDPR) 2019 and the Constitution of the Federal Republic of Nigeria 1999 (as amended).